Welcome to Bristol & Bath's
premier alcohol delivery service
Call 08003 28 28 66 or 07776 333 530

Terms & Conditions

WhenUWantIt is aimed at giving you choice. Whether it's a quiet drink at home, getting ready to go out or to keep the party going. Our quick alcohol and snacks delivery service at competitive prices allows you make the most of any occasion.

WhenUWantIt promotes responsible drinking and the following terms apply:

  1. We will only sell and deliver to the residential address where you are currently located, our drivers are instructed to abort delivery if they believe it to be an off the street sale.
  2. You must provide us with your FULL postcode.
  3. We operate a strict THINK 25 policy so do not be offended if you are asked to provide ID. Acceptable forms of ID are:
    • Passport.
    • Photographic drivers licence.
    • PASS card.
  4. We reserve the right to refuse to sell alcohol to anyone who appears under the age of 25, or who appears to be under the influence of either drugs or alcohol.
  5. Offensive or abusive behaviour to any of our staff will not be tolerated.
  6. We reserve the right to refuse sale at our discretion.
  7. It is an offense to purchase alcohol on behalf of a minor.
  8. All prices accurate at time of publication.
  9. Please be aware, our drivers carry no cash or excess stock with them so when placing your order please ensure you have remembered to order everything you want!
  10. Delivery is usually within 30 minutes, but please allow for busy periods. You will be given an estimated delivery time when you place your order.
  11. Typically delivery is free for orders over 15 (Including discounts). Deliveries under the minimum order are subject to a delivery charge of 4-8 depending on location. A minimum order of 25 may be required for delivery to certain locations. Please call us for details.
  12. Should you cancel your order or are unable to take delivery for any other reason your payment will be refunded to your card less 6 to cover the cost of delivery and administration.
  13. To cover late night service costs our list prices may exceed RRPs displayed on flash-marked products.
  14. Delivery of alcohol and other goods will ONLY be from 8:00pm 6:00am.
  15. For licensing and safety purposes, our drivers will not leave their vehicles under any circumstances.
  16. If payment is made by credit / debit card then the card holder must be present at the point of delivery to show their photo ID matching the card with which you payment was made. If no ID can be shown then the sale will be REFUSED and your payment refunded to your card less 6 to cover the cost of delivery and administration.

Thank you for choosing to shop with WhenUWantIt. We welcome your comments and feedback.

Drink related resources

0800 917 8282 - Drinkline If you're worried about your own or someone else's drinking you can call this free helpline in complete confidence. They can put you in touch with your local alcohol advice centre for help and advice.

Open 7 nights a week from 8pm till 6am!
Delivery to Bath and outer Bristol postcode areas BA1, BA2, BS20, BS21, BS35, BS37, BS39, BS40 and BS48 = £4-£8. Please call quoting your postcode to check the charge for your area.
* BRISTOL minimum order £15 ON ALCOHOL - EXCLUDING tobacco products and soft drinks. Orders under £15 including tobacco products and soft drinks will incur a £4-£8 surcharge. BATH minimum order £25 ON ALCOHOL - EXCLUDING tobacco products and soft drinks.
24 hour delivery coming soon!

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